We truly apologize your OSTRICHPILLOW® has got spoilt. That’s pretty unusual!
We warrant our products to be free from defects in workmanship and materials in accordance with its instructions for use for one (1) year Worldwide, and two (2) years in the EU from the date of original purchase.
Only purchases made in the OSTRICHPILLOW® official website are covered by this warranty. If you buy our products in any of our authorized distributors, you should exercise the warranty before such distributors. To find out more, go here.